We will not share your personal information, financial information, etc. with third parties unless we have your consent or are required to do so by law or by a competent authority.

Clause 1: Information Collection 1.1. Automatic Collection: Like any other modern website, we will collect your IP address and other standard web information such as browser type, pages visited during your use of the service, information about your computer and network devices, etc. for the purpose of analyzing information to ensure system security and safety.

1.2. Collection from your declarations: The information you provide to us during the course of your interactions, such as account registration, contacting us, etc., will also be stored by us to serve future customer support purposes.

1.3. Information collection through cookie placement: Like any other modern website, when you access our website, we (or tracking and analytics tools provided by our partners) will place certain data files called cookies on your hard drive or computer memory. Some of these cookies may have a longer lifespan for your convenience during usage, for example, storing your email on the login page to avoid re-entering it, and so on.

1.4. Collection and storage of historical information: You can change your personal information at any time using the corresponding function. However, we will retain the modified information to prevent actions aimed at erasing fraudulent traces.

Clause 2: Storage & Protection of Information Most of the collected information will be stored in our database. We protect your personal data through means such as passwords, firewalls, encryption, and other appropriate measures. We only grant access and processing permissions for suitable entities, such as yourself or responsible personnel, through appropriate identity verification steps.

Clause 3: Use of Information The collected information will be used by us to:

  • Provide support services and customer care.
  • Process payment transactions and send notifications during the transaction process.
  • Handle complaints, fees, and resolve issues.
  • Prevent risky, prohibited, or illegal behaviors and ensure compliance with the User Agreement.
  • Measure, customize, and improve services, content, and the form of the website.
  • Send you information about marketing programs, notifications, and promotional campaigns.
  • Compare the accuracy of your personal information during verification with third parties.

Clause 4: Receiving information from partners When using transaction and payment tools via the internet, we may receive additional information about you, such as your username, email address, bank account number, etc. We verify this information with our user database to confirm whether you are our customer or not, to facilitate the smooth provision of services to you. The received information will be treated as securely as the information we directly collect from you.

Clause 5: Sharing information with third parties We will not share your personal information, financial information, etc. with third parties unless we have your consent or are required to do so by law or by a competent authority.

Clause 6: Changes to the privacy policy This Privacy Policy may change over time. We will not diminish your rights under this Privacy Policy without your explicit consent. We will publish any changes to this Privacy Policy on this page, and if the changes are significant, we will provide more prominent notice (including, for certain services, email notifications about changes to the Privacy Policy).