“Data collection on the GENAT website primarily includes the following information: Full name, phone number, address, and email of customers. These are the details that byshop.vn requires members to provide in order for GENAT to contact, advise, support, confirm, and deliver products to customers.

1. Purpose and scope of data collection
Data collection on the GENAT website primarily includes the following information: Full name, phone number, address, and email of customers. These are the details that byshop.vn requires members to provide in order for GENAT to contact, advise, support, confirm, and deliver products to customers.
During transactions at GENAT, we only retain detailed information about the paid orders of members, and information about members’ bank account numbers is not retained.
Members are responsible for the security and preservation of their personal information related to their use of the services. Additionally, members are responsible for promptly notifying the GENAT website of any unauthorized or abusive use, security violations, or retention of information by third parties for appropriate resolution.

2. Scope of information usage
The company uses the information provided by members to:
– Provide services to members.
– Send notifications regarding information exchange activities between members and the website.
– Prevent activities that may compromise the user accounts of members or impersonate members.
– Communicate and resolve special cases with members.
– Not use members’ personal information for purposes other than confirmation and communication related to transactions at GENAT.
– In case of legal requirements: The company is responsible for cooperating and providing members’ personal information upon request from judicial authorities, including the prosecutor’s office, courts, and relevant law enforcement agencies regarding any violation of the law committed by customers. Additionally, no one has the right to infringe upon members’ personal information.

3. Data retention period
Members’ personal data will be stored until a cancellation request is made. In all cases, members’ personal information will be kept confidential.

4. Address of the entity collecting and managing personal information
TINH HOA THIEN NHAN CO., LTD.
Address: 77 Tran Quang Co, Phu Thanh, Tan Phu, Ho Chi Minh City
Phone: 0907973535
Email: info@genat.vn

5. Means and tools for users to access and edit their personal data.
Members have the right to check, update, adjust, or cancel their personal information by requesting GENAT to do so.
Members have the right to submit complaints to the Website Administration Board of GENAT. Upon receiving such feedback, GENAT will verify the information, and if it is accurate, appropriate measures will be taken promptly.

6. Commitment to the security of customers’ personal information
– Members’ personal information on GENAT is strictly protected according to GENAT’s personal information protection policy. The collection and use of each member’s information will only be carried out with the customer’s consent, except in cases where other legal regulations apply.
– Member’s personal information will not be used, transferred, provided, or disclosed to any third party without the member’s consent.
– In the event of a server hosting personal information being hacked, leading to the loss of members’ personal data, GENAT will be responsible for promptly notifying and coordinating with investigative authorities and informing affected members.
– Absolute security is ensured for all online transaction information of members, including digitally signed accounting invoices on GENAT.
– The GENAT management board requires individuals to provide relevant personal information, such as full name, contact address, phone number, email, when registering or making purchases. Individuals are responsible for the legal validity of the provided information. The GENAT management board will not be held responsible for and will not address any complaints related to the rights of members if it is

determined that all the personal information provided by the member at the initial registration is inaccurate.”